Using a common language to overcome communication challenges

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About Kids Matter

Our vision at Kids Matter is to see every child in need raised in a strong family and to have a chance to flourish in life from their earliest years. Parenting is hard, and so much more for mums, dads and carers who are also contending with the everyday impact of poverty. Our aim is to help as many parents/carers as possible build resilience through our community-based parenting programmes which run in the heart of their local communities, equipping them with the competence, confidence, and community needed to enable their children to thrive.

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Before C-me

Kids Matter embarked on a journey to improve their communication on multiple fronts. They aimed to overcome communication challenges between teams and across departments, while also enhancing communication and efficiency between managers and their team members. Additionally, Kids Matter sought to help their employees identify their strengths and learn how to leverage them to their full advantage.

Results after working with C-me

C-me onboarded Kids Matter to their platform, allowing employees to share their preferences and gain a deeper understanding of each other's unique skills and areas for growth. This insight has improved cross-team collaboration, especially when communication styles differ significantly. Within management, C-me has increased productivity and enhanced team members' wellbeing by enabling them to work more in their "sweet spots" while receiving support in areas requiring growth.

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The biggest benefit C-me has had for Kids Matter is the improved working across teams - people are able to collaborate more effectively on projects and meetings run smoother as all the members of team have a greater understanding of the communication and learning styles of each person. There is more respect and appreciation for people's different approaches and in turn that has made the work being produced more impactful.

Katie Akhurst, Head of Training & Programme Development, Kids Matter