Overcoming conflict with the use of a common language

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About Colas Rail

Colas Rail is a subsidiary of the Colas Group, they have over a hundred years of experience in delivering major innovations across their sector. Every day, thousands of trains run on tracks built or maintained by Colas Rail.

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Before C-me

Colas Rail had prior experience with psychometric tools but sought something more behavior-focused and with easily accessible reports. They aimed to offer a programme facilitating reflection on personal leadership and fostering leadership development. This revealed the necessity of enhancing employees' understanding of how their actions and preferences affect their colleagues. Following a few instances of conflict, they recognised the importance of creating a structured approach to conflict for swift resolution.

Results after working with C-me

Colas Rail embraced the C-me platform to digitalise and streamline behavior profiling reports, making them easily accessible. Additionally, employees within Colas Rail became C-me accredited, equipped with the necessary tools, knowledge, and workshop materials to enhance internal training programmes. Colas Rail have reported that leaders have significantly increased their self-awareness, enabling them to reflect on their leadership styles and better manage their teams. They now recognise the importance of adapting their behaviors and considering the preferences of their team members. Employees are actively engaging with the platform to gain better self-understanding and, ultimately, improve their effectiveness in working with their teams.

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While difficult to quantify in %'s, I notice a greater awareness of why conflict can happen and what team members might need to work effectively once employees understand the colour preferences. Participants on the course state that they are more measured in their responses and have a greater understanding of peoples behaviour.

Gemma Simmonds, Head of Careers and Development, Colas Rail